Notebook/laptop computers and commercial products may be returned or exchanged within 7 days of purchase, provided the merchandise is in "like-new" condition - the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. A 15% Open Box Fee will be charged on all returns and exchanges unless the product is defective and is exchanged for the identical product.

Desktop computers, monitors and printers may be returned or exchanged within 10 days of purchase, provided the merchandise is in "like-new" condition - the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. A 15% Open Box Fee will be charged on all returns and exchanges unless the product is defective and is exchanged for the identical product.

Non-returnable and non-refundable items
Special buy or clearance items are not returnable unless otherwise indicated on the label attached to the product. Service parts, motherboards and processors may only be exchanged, and only if defective, within 30 days of purchase if in "like-new" condition. Labor, installation services and any shipping charges are non-refundable.

Refunds will take up to 14 business days to process from the date that PC Component Inc. receives the merchandise, and will be credited to the credit card or debit card account used for the original purchase.

Bargain Bin Items
Because of the nature of our Bargain Bin products, returns are available for defective merchandise only, and available for seven (7) days after you receive the product.

Bargain Bin products must be returned in the same condition in which they were received, which includes the complete product in the original carton with all equipment, plus any and all packaging, warranties, manuals and accessories.